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Privileged Access Management Explained

Privileged access management explained: what PAM means, examples, how it works, tools and PAM jobs, using NIST and Microsoft.

Lena Marlowe

15 min read

Illustration of a key with a server and a shield

Privileged access management, or PAM, is the practice of controlling, limiting and recording the use of powerful accounts. These are the accounts that can change systems, reach sensitive data or create other accounts.

This guide explains the PAM meaning, with examples, how it works, what PAM tools and solutions do, and what PAM jobs involve. It uses NIST, Microsoft and the US Bureau of Labor Statistics. Sources were checked on October 22, 2026.

The short answer

PAM means giving powerful access only to the people and systems that need it, only for as long as they need it, and keeping a record of what they do with it.

It is built on the principle of least privilege.

A PAM solution typically stores or controls the credentials for powerful accounts, requires strong sign-in, limits access in time and records activity. One documented example is Microsoft's Privileged Identity Management.

Good to know

PAM is about the accounts with the most power, not every account. Ordinary users are better served by single sign-on and strong MFA.

Privileged access management meaning

The word privileged describes accounts that can do more than ordinary ones. NIST defines a privileged user as someone authorized, and therefore trusted, to perform security-relevant functions ordinary users cannot.

NIST defines a privileged account as a system account that carries the same authorizations as a privileged user. PAM is the group of controls placed around those accounts.

Least privilege

NIST describes least privilege as the principle that a system should restrict users and processes to the minimum access needed to do their assigned tasks. PAM puts that idea into practice.

Standing administrator rights are the opposite. If an account has full power all day every day, an attacker who takes it has full power too.

Privileged access management examples

These are our examples of accounts that usually count as privileged. Your own environment may differ.

System administrators

People who manage servers, desktops and network devices.

Cloud administrators

People who control accounts, billing and resources in a cloud platform.

Database administrators

People who can read, change or delete large amounts of data.

Security administrators

People who manage security tools and logs.

Emergency accounts

Break-glass accounts kept for use when normal access fails.

Service accounts

Accounts used by applications and automation that can deploy software, change infrastructure or reach sensitive data.

Why privileged accounts matter

This is our analysis. A normal account usually reaches a small slice of an organization. A privileged account can reach much more, so it is the prize attackers look for after they get in.

That is why CISA's ransomware guidance stresses strong sign-in for accounts that reach critical systems. Our guide to what ransomware is shows how stolen accounts feed later stages of an attack.

How PAM works

PAM products differ, but the ideas are consistent. Microsoft's documentation for Privileged Identity Management lists a useful set of features. This table pairs each with the problem it addresses.

CapabilityWhat it doesProblem it addresses
Just-in-time accessGrants privileged access only when neededStanding access that is always available to attackers
Time-bound assignmentSets start and end dates for accessAccess that is never removed
Approval to activateRequires someone to approve use of a privileged roleOne person acting alone
MFA to activateRequires multifactor authentication to use a roleA stolen password being enough
JustificationAsks why the role is being usedUnexplained use of powerful access
NotificationsAlerts when a privileged role is activatedUse that nobody notices
Access reviewsChecks that users still need their rolesOld permissions that never expire
Audit historyKeeps a record that can be downloadedNo evidence for investigators or auditors

Microsoft also says it blocks removal of the last active Global Administrator or Privileged Role Administrator assignment. Keep and test emergency-access accounts anyway, because one safeguard should not be your only plan.

Credential vaulting and session recording are broader PAM capabilities. The Microsoft feature list I checked centers on role activation, so not every identity service includes a full password vault.

Separation of duties

NIST defines separation of duties as the idea that no one user should have enough privileges to abuse the system alone. The example it gives: the person who approves a paycheck should not be the person who prepares it.

PAM can support separation of duties through independent approval, role restrictions and audit trails. For sensitive actions, one person can request and another authorized person can approve.

Logging helps investigators see what happened, but logging alone does not prevent misuse.

PAM tools and solutions

PAM tools, PAM software and PAM solutions are used almost interchangeably. In practice they cover a few jobs, and products combine them in different ways.

This is our explanation. Privileged access management is the broader practice. Privileged identity management usually focuses on who can activate elevated roles, when, and how those assignments are reviewed.

A full PAM deployment may also include credential vaulting, privileged session controls and management of the secrets that applications and automation use, not just human administrator passwords.

JobWhat to look for
Credential controlStoring or rotating the credentials for powerful accounts
Access limitsJust-in-time access, time limits and approvals
Session controlMonitoring or recording what happens during privileged sessions
AuditingLogs and reports that show who did what and when
IntegrationSupport for the systems and identity provider you already use

I do not rank products here, because rankings change and I could not verify an independent comparison. Microsoft's Privileged Identity Management is the one product documented in this guide, and it requires licenses.

How to choose a PAM solution

This section is our advice. Start with the problem, not the product. List your privileged accounts, decide which ones carry the most risk and check each product against that list.

Cover your main systems

Confirm it supports the platforms where your powerful accounts live.

Require strong sign-in

Look for MFA before a privileged role can be used.

Plan for emergencies

Make sure a safe way in exists if the PAM system itself goes down.

Test the logs

Check that the records would actually help an investigation.

Count the work

A tool that is too hard to use tends to get bypassed.

How to start with PAM

You can begin without buying anything. These steps are our advice, built on least privilege and the capabilities above.

Find privileged accounts

Make a list of who can do what, including shared and emergency accounts.

Remove what is not needed

Take away rights that people no longer use.

Separate daily and admin work

Use a normal account for email and browsing, and a separate one for admin tasks.

Add strong sign-in

Use phishing-resistant MFA on privileged accounts. Our guide to MFA methods explains the options.

Limit and record

Use time-limited access where you can, and keep logs.

Review regularly

Check access on a schedule and remove what has gone stale.

PAM and zero trust

PAM is one building block of zero trust. NIST's zero trust tenets say access is granted per session with only the privilege needed, and decided by dynamic policy. That is what PAM does for powerful accounts.

Our guide to zero trust explained without the buzzwords covers the wider model. Single sign-on and MFA protect everyday accounts, and PAM adds a stronger layer for the powerful ones.

PAM versus IAM

This is our explanation. Identity and access management, or IAM, covers how all identities are created, authenticated and given access. PAM is the part that focuses on the most powerful accounts.

Our guide to single sign-on explained covers the everyday login side. PAM sits alongside it for administrators and sensitive systems.

Privileged access management jobs

The US Bureau of Labor Statistics does not track PAM as a separate occupation in the figures cited here. The closest category is information security analysts, who design and run measures that protect an organization's networks and systems.

BLS reports a median annual wage of $124,910 for that group in May 2024 and projects 29 percent employment growth from 2024 to 2034.

Entry usually requires a bachelor's degree. PAM job titles vary by employer.

This is our description, not BLS data. PAM work usually sits within identity and access teams. Tasks include managing privileged accounts, setting up access approvals, reviewing logs and supporting audits.

PAM for small businesses

You may not need a dedicated product. This section is our analysis. The core habits still apply: separate admin accounts, MFA, least privilege, and a short list of who holds powerful access.

A small team with a handful of administrators can often manage this with the controls in its existing identity service. Check what your service includes before buying more.

Why attackers go after privileged accounts

Privileged accounts are shortcuts. One compromised administrator login can reach many systems, so attackers prefer it to breaking into each machine separately.

Microsoft's Active Directory reference lists four built-in groups as the highest privilege groups in a directory: Enterprise Admins, Domain Admins, built-in Administrators and Schema Admins.

It says abuse of the Schema Admins group can damage or destroy an entire Active Directory forest.

Shared local administrator passwords are another weak spot. Microsoft's documentation notes that one local administrator password is often reused across many devices, so an attacker who steals it can move sideways through the environment.

Step 1: discover and inventory privileged accounts

You cannot protect accounts you do not know about. Start with a list. This checklist is our advice, and most organizations find surprises in it.

Directory groups

List who belongs to the highest privilege groups, including nested groups.

Cloud administrator roles

List every user with roles such as Global Administrator, and any role that can change access.

Local administrator accounts

Find the built-in administrator account on each server and workstation.

Service accounts

Find the accounts that applications and scheduled jobs use, and who owns each.

Shared accounts

Find logins that several people use, which make audit trails useless.

Secrets and keys

Find API keys, tokens and passwords stored in scripts and configuration files.

Write down an owner and a reason for every account. If nobody can explain why an account has its access, that account is a candidate for removal.

Step 2: vault and rotate credentials

A password vault stores privileged credentials in one protected place. People check a credential out for a task, and the system changes it afterward, so a stolen password stops working quickly.

On Windows, Microsoft offers Windows LAPS, and its documentation says the feature handles and backs up the local administrator password on joined devices.

It also changes each device's password on a regular schedule, which closes the shared password gap described above.

Whatever tool you pick, aim for three things: no shared standing passwords, long random credentials that people never need to memorize, and a record of who retrieved each one.

Step 3: give access just in time

Standing privilege means an administrator holds powerful rights all day, every day. Just-in-time access flips that. People hold ordinary rights and request elevated rights only when they need them, for a limited time.

Microsoft's documentation on Privileged Identity Management lists time-bound role assignments with start and end dates, approval before activation, multifactor authentication on activation and required justification. These are the building blocks of just-in-time access in Microsoft Entra ID.

Our single sign-on guide explains how identity providers fit into this, and our guide to MFA methods covers which factors to require when an administrator activates a role.

Step 4: protect the emergency exit

Just-in-time access has a failure mode. If your identity system or its multifactor service breaks, administrators could be locked out of the system they need to fix. Emergency access accounts solve that.

Microsoft recommends creating two or more emergency access accounts and says to use them only in break-glass situations, when normal administrative accounts cannot be used. They are among the highest-privilege accounts you have.

That makes them a target, so our advice is to give them long unique passwords stored offline, exclude them from normal sign-in routes where your policy allows, alert on any use and test them on a schedule.

Step 5: separate the workstation too

An administrator who reads email and browses the web on the same machine they administer from exposes both.

Microsoft's guidance on privileged access workstations says these devices do not allow general web browsing or productivity applications, and that separate accounts and workstations should be provided for those tasks.

It describes such a workstation as hardened, with application control and protections such as credential guard.

For a small team, a smaller version of the idea still helps: use separate administrator accounts, and never read email while signed in as one.

Try least privilege on Linux

You can see least privilege working with sudo. I created a user called deploy and allowed it to run exactly two commands as root.

The sudoers manual describes the format, and the visudo tool checks a file's syntax before you rely on it.

$ cat /etc/sudoers.d/deploy
Cmnd_Alias DEPLOY_CMDS = /usr/bin/id, /usr/bin/uptime
deploy ALL=(root) NOPASSWD: DEPLOY_CMDS
$ visudo -cf /etc/sudoers.d/deploy
/etc/sudoers.d/deploy: parsed OK
$ sudo -l -U deploy
User deploy may run the following commands on vm:
    (root) NOPASSWD: /usr/bin/id, /usr/bin/uptime

Then I tried three things as that user. The allowed command worked, and anything outside the list was refused. The shell request failed too, so the account cannot turn two small permissions into full root.

$ sudo -n /usr/bin/id
uid=0(root) gid=0(root) groups=0(root)
$ sudo -n /usr/bin/cat /etc/shadow
sudo: a password is required
$ sudo -n -i
sudo: a password is required

A syntax error is caught before it can lock you out. I added a trailing comma to a rule and checked it.

$ visudo -cf /tmp/bad
/tmp/bad:1:41: syntax error

Always edit sudo rules with visudo, because a broken sudoers file can stop sudo from working. The principle carries over to every platform: grant the specific action, not the whole role.

Step 6: record and review what privileged users do

Privileged access without records is a risk you cannot examine. Log who elevated, when, to what level, for how long and why. Some tools also record sessions, which lets a reviewer replay what an administrator did.

Microsoft's PIM documentation lists access reviews and an audit history among its features. Review regularly. A person who has not used a privilege in months probably does not need it.

Shadow admins

A shadow admin is an account that has administrator power without being listed as an administrator. It may inherit rights through nested group membership or hold delegated permissions that quietly add up. This is our definition.

Attackers look for these accounts because nobody watches them. Your inventory should follow group nesting and delegated permissions, not only the obvious administrator lists.

A 30, 60 and 90 day plan

This schedule is our suggestion for a small organization. Adjust it to your size.

Days 1 to 30

Build the inventory, remove accounts nobody can justify and turn on multifactor authentication for every administrator.

Days 31 to 60

Separate administrator accounts from daily accounts, rotate shared and local administrator passwords and set up emergency accounts.

Days 61 to 90

Move the most powerful roles to just-in-time access, start reviewing privileged activity and schedule recurring access reviews.

How to know it is working

These measures are our suggestions. Count them at the start and again every quarter.

Standing administrators

The number of people holding powerful rights all the time should fall.

Shared accounts

This number should reach zero.

Credentials older than your rotation limit

These should disappear.

Time to remove access

When someone leaves or changes role, how many hours until their privileges end.

Reviewed privileges

The share of privileged accounts reviewed this quarter.

Real situations and the control that fits

Concepts land better with scenarios. These are common situations, each with the PAM control we would apply. They are our suggestions.

A contractor needs access for two weeks

Create a named account with an end date, approval and a record of activity. Never share an employee's login.

A database administrator needs to fix production

Grant just-in-time access to the database role for a few hours, with a justification and a ticket number.

A deployment pipeline needs credentials

Use a service account with only the rights the pipeline needs, store its secret in a vault and rotate it.

Someone needs urgent access at 2 a.m.

Allow break-glass access with automatic alerts, and review it the next morning.

An employee changes teams

Remove the old privileges on the day of the move, not at the next review.

Phishing-resistant sign-in for administrators

An administrator account is worth more to attackers than an ordinary one, so protect its sign-in the most. Our guide to MFA methods explains the differences between factors, and phishing-resistant methods such as security keys and passkeys are the strongest.

Require them for administrator roles first, even if everyone else uses an easier method. Text message codes are the weakest option and the wrong choice for people who can change everything.

Common challenges and how to handle them

PAM fails when people work around it. These are the usual friction points and our suggested fix for each.

Administrators complain it is slow

Make the request path fast, with pre-approved roles for routine tasks and approval only for unusual ones.

Legacy systems hard-code passwords

Put those systems behind a vault where possible, rotate the password on a schedule and plan their replacement.

Service accounts keep multiplying

Require an owner and a purpose for each, and delete accounts whose owners cannot be found.

Emergencies bypass the process

Provide a documented break-glass route so that people do not invent unofficial ones.

Tools look expensive

Start with the free controls in your platform, such as role separation and local password management, before buying a product.

Compliance and audits

Auditors ask who has privileged access, who approved it and what they did. PAM gives you those answers.

NIST's glossary defines least privilege as giving each user only the access they need and separation of duties as dividing a task among different people. Both ideas appear in most security frameworks.

Check the exact requirements of any framework you must follow, because they differ. I do not map specific control numbers here.

Common mistakes

Standing access

Leaving administrator rights on all the time.

Shared accounts

Passing one powerful login between people, which hides who did what.

Forgotten accounts

Leaving old or emergency accounts active with no review.

No logging

Having controls but no record to examine afterward.

Too much friction

Making access so hard that people work around the process.

Frequently asked questions

What does privileged access management mean?

Controlling, limiting and recording the use of powerful accounts, on the principle that people get only the access they need for as long as they need it.

What is a privileged account?

NIST defines it as a system account with a privileged user's authorizations. Such users can do security-relevant tasks that ordinary users are not allowed to.

What are examples of PAM?

Time-limited administrator access, approval before a powerful role is used, MFA on activation and logs of privileged activity.

What is a PAM solution?

Software that controls and records privileged access. Products vary in how they combine credential control, access limits, session control and auditing.

What do PAM jobs pay?

BLS does not report PAM separately. Its median for information security analysts was $124,910 in May 2024.

Is PAM the same as IAM?

No. IAM covers all identities. PAM focuses on the accounts with the most power.

Can PAM protect against insider threats?

It limits what an insider can do and records what they did. It cannot read intentions, so combine it with access reviews and sensible separation of duties.

What is a shadow admin?

An account with administrator power that is not listed as an administrator, usually through nested groups or delegated permissions.

A quick checklist

Up nextMFA methods ranked from weakest to strongestStrong sign-in protects privileged accounts. Read our guide to MFA methods ranked from weakest to strongest.

From circuittimes.com/security/privileged-access-management/

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